In-house Quality Trainings
Trinity provides customized in-house quality training for our clients includes:



Our training courses work effectively for staff in small, medium and large organizations where the accent is on a practical focus to ensure all aspects of quality are understood and applied realistically.
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Courses are arranged to conduct at your own facility such that to provide high flexibility and minimize the impact to the normal operation.  Presentation styles deliver each topic in an interesting and informative manner.  All courses are tailored to organization's specific needs with emphasis on content directly related to the company's current circumstances.




Understanding of the ISO 9000
 Quality System Requirements


A one-day seminar designed to give an understanding of the ISO 9000 series of standards.  It is aimed at delegates who need a working knowledge of the standard in order to implement a system, carry out audits or understand the requirements for assessment.



Before the seminar, we will carry out a half-day review on the current operation of your company and collect necessary information to incorporate in the training materials.

During the ISO Requirements training section, examples of the current operation will be illustrated within relevant clauses of the Standard showing how to turn the theoretical requirements into practices.

  

     The training will cover :

  Evolution of the standard

  Terms and definitions used

  The standard in detail

  Management commitment to quality

  Quality system documentation

  Quality management auditing

  Tips and Tricks for minimizing quality cost

  Registration bodies and assessments

Availability
Available as arranged with the company.
Duration
Typical seminar hours : 
      9:00am - 5:30pm
Language
Material : English or Chinese
Presentation : English or Chinese


After the seminar, attendance certificate will be provided for individual attendant.



Planning of Implementation
Quality System



Planning is the most essential element for any project to be success, implementing ISO quality with no exception.  This one-day course teaches you how to meet ISO requirement, troubleshoot your operation and make necessary modifications.  Step-by-step approach of putting the system in place.


Before the seminar, we will carry out a half-day review on the current operation of your company and collect necessary information to incorporate in the training materials.

During the Planning of Implementation training section, examples of the current operation will be illustrated within relevant clauses of the Standard.

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     The training will cover :

  Top management commitment to quality

  Setting up of task force group

  Assessing non-conformities

  Developing the Master Plan for implementation

  Operation trial of new system

  Documentation of quality system

  Internal quality audit 

  Tips and Tricks for minimizing resistance to changes

  Registration bodies and assessments

Availability
Available as arranged with the company. 
Duration
Typical seminar hours : 
      9:00am - 5:30pm
Language
Material : English or Chinese
Presentation : English or Chinese


After the seminar, attendance certificate will be provided for individual attendant.



Documentation Preparation



A critical element of ISO certification is the Quality System Documentation.  It is important that these documents should be precise, accurate and fulfill the ISO requirements.  A practical quality system documentation should be designed such that it is easy for individual to understand and follow.

This one-day seminar designed to provide delegates with an understanding of documentation system so that they will be able to develop a documented quality management system; design and produce documentation, forms, work instructions; understand document control procedures and evaluate the adequacy of documentation against the requirements of the standard.


     The training will cover :

  Documentation system

  Reading and understanding of quality specification

  Specific documentation requirements

  Design and production of lower level documentation

  Production of work instruction

  Use of flow charts

  Design and production of mid-level documentation 

  Design and production of top level documentation

  Document control

  Evaluation documentation adequacy

Availability
Available as arranged with the company. 
Duration
Typical seminar hours : 
      9:00am - 5:30pm
Language
Material : English or Chinese
Presentation : English or Chinese

After the seminar, attendance certificate will be provided for individual attendant.



Internal Quality 
System Audit


A two-day course which aims to ensure that auditors are trained to identify objective evidence of compliance or non-compliance against specified requirements and to produce a clear report detailing problems and showing agreed corrective actions.  Properly conducted audits are recognized as a key element in the implementation and surveillance of quality management systems and trained auditors are requirement of ISO 9000 standard.


In order to concentrate on the practical aspects of auditing, this course does not cover the requirements of the ISO 9000 series of standards in detail.  A good working knowledge of the standard is required for the practical exercises.  Any delegates new to the subject are therefore recommended to attend our "Understanding of ISO 9000 standard requirements" before attending this course.


Before the seminar, we will carry out a half-day review on the current operation of your company and collect necessary information to incorporate in the training materials.

During the Internal Quality System Audit training section, examples of the current operation will be used in the practical audit exercises.


     The training will cover :

  Quality vocabulary

  Précis of ISO 9000

  What is Quality Audit

  Quality system audit approaches

  Definition of 1st, 2nd and third party audit

  Stages of quality audit

  Preparation of audit check list

  Auditor and auditing skills

  Writing non-conformance reports

  Non-conformance follow-up

  Case study

  Practical audit exercises

Availability
Available as arranged with the company.
Duration (2 days)
Typical seminar hours : 
      9:00am - 5:30pm
Language
Material : English or Chinese
Presentation : English or Chinese

After the seminar, certificate will be provided for individual attendant.



Certification Audit
Handling Technique


The route of getting ISO certification for any organization is lengthy and extensively involved.  Every individual in the organization have participated to the company's goal from system development to enforce the control of the operation. 

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Most organization lack of experience in handling the questions raised by the certification assessors.  On the other hand, individual assessor may come from different background, who may not fully understand the trade of practice and jargons within the business.


This half-day seminar aims at providing the delegates with the method of preparation for certification audit and the way to streamline the process during the certification audit.  Hence, minimize the chance of appearance of unnecessary non-conformance and conflicts with the assessors.


     The training will cover :

  Assessment, certification and accreditation

  Certification audit methodology

  Certification audit approaches

  Retrieve of quality record

  Knowing the purpose of the audit

  Selection of audit guidance

  Remedial actions when non-conformance is found

  Control of audit aura

  Follow-up actions after certification audit 

Availability
Available as arranged with the company. 
Duration (half-day)
Typical seminar hours : 
      9:00am - 12:30pm
      2:00pm - 5:30pm
Language
Material : English or Chinese
Presentation : English or Chinese